Friday, February 11, 2011

How not to find translators

Today I received an e-mail from a new prospect from France asking me (at around 4 PM Rocky Mountain Time), if I would be interested in a 3,000 project for them, to be delivered on Monday morning (Central European Time).

When I answered with our rates (plus a hefty weekend surcharge), I received an automated message, written in neither my native tongue nor in English, asking me to verify that I was indeed a real human being, by entering some “captcha” letters.

Guys, if you are in such a tearing hurry to find a translator on Friday night, you shouldn’t make people jump through hoops just for the dubious privilege of answering your message: chances are your prospective respondent, at this point, would decide not to bother answering your message at all.

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