Tuesday, August 30, 2011

What’s sauce for the goose…

I’ve recently criticized here translators who don’t know how to communicate with translation companies, and start their messages with “Dear Sir / Madam” (going downhill from there).
What’s sauce for the goose, however, is also sauce for the gander. Translation companies and project managers also should refrain from a scattershot approach, sending translation requests to “everyone”, as if any translator were perfectly interchangeable with any other, in the hope that someone is desperate enough to accept a rush assignment due in just a few hours.
From a major translation company:
Hello Everyone,
We have an urgent request for [Name of the project]. Please find below the details. Would request you to please confirm your availability at the earliest. Upon confirmation from me or [Name of PM] please start working on the request.
We are not available for this job.
Also, our name is not “everyone”: a little bit of courtesy and respect for professionals would not hurt.
Best regards,
(No, it is not from TP – it is from a company who should know better – and, to their credit, often does).


  1. Well, sometimes they even forget the name of the project.

  2. That is a good answer! I tend to not answer these requests at all.

  3. I definitely agree, I tend not to reply as well. But maybe answering something would actually improve their communication in the long run, never thought of that!


Thank you for your comment!

Unfortunately, comment spam has grown to the point that all comments need to be moderated. All legitimate comments will be published as soon as possible.