Wednesday, March 03, 2010

SDL launches low-cost entry-level CAT solution

SDL announced today it will introduce an entry-level, low-cost translation memory tool. The new product, the Starter edition of SDL Trados Studio, will be subscription software only, at a monthly fee of 8 Euros.

The most serious limitation of the Starter edition is the 5,000 translation units limit per TM: enough for working on a new medium-sized project, perhaps, and therefore for giving a new user an idea of how the full product works; not enough for working on major projects where a translation agency sends to the translator a larger TM. The Starter edition will open only certain SDL translation packages, not all, like the freelance edition. Finally, the Starter edition does not include Trados 2007 or Multiterm.

You can read the full announcement on the SDL site, and you can also see there a full product comparison chart.

My first reaction: the Starter edition is more of an extended demo than something useful for a professional translator, although it might be good enough for an "occasional translator" (SDL's words).

The lack of Trados 2007 means that users of the Starter edition will not be able to handle legacy Trados formats. I believe the aim is to encourage adoption of SDL Trados Studio, which so far has seen little actual use (all the agencies with which we work, for example, have continued to request ttx or bilingual MS Word files, not SDL Trados Studio files). This is also clearly a move against Lionbridge's Translation Workspace, another recently introduced subscription tool aimed at a similar audience.

Forgotten anything?

I've written before of how some translators could improve their résumés when they contact translation companies searching for jobs.

It is also important, however, to write a good cover message: short, polite, and to the point. The cover message should entice the recipient to ask for more information or to read an attached résumé. It should not be a  generic "Dear Sir or Madam".

The worst example I've received recently is this (reproduced here in its entirety):

Dear Madam, Sir,
Fnd attached the documents for me to apply as a freelance translator ENG to FR. If you need more infos, do not hesitate to contact me.

Never mind the "Fnd" and the "infos": the message does not mention any specialization, any reason why we should choose this particular translator (if we were looking for one), nor any reason for reading the various files attached. He even forgot to sign his message!

As translators we too often forget we are writers, and, as writers, we should craft our messages carefully, then edit them until they sound natural and look interesting (especially if they are sales messages). It takes time to write an e-mail so well that it looks as if it had been jotted down effortlessly.

Update

Just to show that such messages can easily be improved, another one received today:

Dear Sir or Madam,

I am a full-time professional English <> Xxxxx freelance translator with over 15 years of experience in Financial, legal, technical, educational, and general subjects.

I am thorough, accurate and reliable, with good interpersonal, verbal and written communication skills. A perfectionist with great attention to detail, which makes me a very good proofreader/editor, I am committed to consistent quality and customer satisfaction.

Deadlines are always met. I am professional, flexible and easy to do business with.

I work with the following programs: Trados, SDLX, Wintrans, InDesign, Frame Maker, Illustrator,etc.

Please, see attached my CV for further information.

Look forward to hearing from you soon!

Best regards,

[Translator’s name, e-mail address and phone number]

Certainly not perfect - the message is addressed to “Sir or Madam”, the mention of “general subjects” is always superfluous, and there is a bit too much corporate-speak in “I am comitted to … customer satisfaction” – but this is much better than the first example.


For more on poorly crafted cold-call messages, and how to avoid some serious errors, see Judy and Dagmar Jenner’s "How Not to Manage Your Customer Relationships", in Translation Times.

Saturday, February 27, 2010

Google, Bing and Babelfish

I’ve just participated in the Which Engine Translates Best? survey, designed to test which among three leading free translation engines is best (for more details, see this post of mine, from a few days ago).

At least for gisting, both Bing Translator and Google Translate can prove surprisingly useful. I had expected Google to be the best of three engines, and, in my opinion, so it proved in this test, but Bing came a close second. A nice thing about Bing is that, unlike Google, it warns of its limitations: “Automatic translation can help you understand the gist of the translated text but is no substitute for a professional human translator” is prominently displayed in the Bing page, while Google Translate says nothing of the sort.

Babelfish made a complete mess of all translation samples (at least for English into Italian: I’ll probably test again the engines using different language pairs), and also turned everything to all uppercase.

Pity that Babelfish is so clearly outmatched by the other engines: with a name that directly refers to Douglas Adams’ stroke of genius, the science-fiction fan in me would love to see it shine brighter.

Thursday, February 25, 2010

My first ProZ ban

A thread of mine has been banned from ProZ (I confess, I like spending some time there, reading and participating in the discussion threads).

My original post was deemed in breach of the catch-all rule # 1 (“The ProZ.com forums are provided solely for discussions within ProZ.com's scope”). Since that scope is then as broad as it is ill defined, the rule could be interpreted as “anything can be banned if we feel like it”.

My post was a gentle poke at all those Italian translators who think that the institution of an “Albo dei traduttori” would be a miraculous cure for all translation ills, from low rates to late payments. Never mind that they never explain exactly how the “Albo dei Traduttori” would cure those ills, never mind that it has very little chance of actually being instituted, and never mind that, even if it were, in the form it has been proposed it would very likely soon be found to violate UE anti-trust laws and regulations.
I sent to the ProZ staff member who decided to ban the thread the following message:
What exactly was in breach of the rules in my (off-topic) post about the Italian "Albo dei traduttori"? It was lighthearted satire, contained no profanity, no politics, no personal attacks against anybody, and was germane to the discussion in the Italian forum (where some translators see the institution of an "Albo dei traduttori" as a panacea for all translation woes).
I imagine you won't answer, since the site's rules are fuzzy enough that something can always be found in breach of this or that purposely ill-defined and overbroad rule, but I would really like to know what was so offensive about the thread.
I don’t expect the message to be answered, of course.

Update

"I sent to the moderator..." corrected to "I sent to the ProZ staff member...", as it was not an Italian forum moderator who quashed the thread, but a member of the ProZ staff.

Wednesday, February 24, 2010

Courses for interpreters

I have received news of three different courses for interpreters.

The first course, Interactive Training for Professional Interpreters (now in its second year) will be held in Denver, for 5 Saturdays - March 6, 13, 20, 27, & April 3. It is  sponsored by Cesco Linguistic Services.

According to the message I received,

This 40 hour course is designed to responds to the training needs of individuals that already work in the interpreting profession or intend to pursue this career.

The course is an intensive 5 full day class of 8 hours each, providing instructional lessons and practical exercises in each mode of interpretation, in different contexts for any language.

If you are interested, contact Cesco Linguistic Services for more information.

The other two courses are organized by the National Center for Interpretation of the University of Arizona:

The Agnese Haury Institute for Interpretation will take place July 12 – 30, at the University of Arizona, Tucson, Arizona.

The Agnese Haury Institute for Interpretation is the longest running intensive Spanish/English interpreter training program in the United States. The Institute, now in its 27th year, is an intensive three-week course dedicated to improving language and interpreting services in diverse areas

The Medical Interpreter Training Institute will take place July 12 – 18, at the University of Arizona, Tucson, Arizona, and consists of 54 hours of intensive terminology and skill building training.

Both courses are aimed at Spanish interpreters and other bilingual professionals.

For more information, contact the National Center for Interpretation.

Windows Live Writer – WYSIWYG blogging editor

Thanks to Licia Corbolante, who suggested it, I’m now trying Windows Live Writer as an editing interface for blogging. First impressions are very positive: I can edit my posts in a much more user friendly WYSIWYG editor, the preview shows how the post will actually look like when published (and not just a rough approximation, like in Blogger), and the editing features are just generally much more powerful.

There are several other interesting features,such as the possibility of inserting tables, greater ease in inserting pictures and video, an I don’t know yet what else.

On the downside, this means I’ll soon have to update my “Blogging 101” presentation.

Tuesday, February 23, 2010

Blogging 101

As a part of the Social Media for Translators presentation organized by the CTA, Corinne McKay, Eve Bodeux and I each gave a 30 minutes presentation. Corinne talked of Facebook, LinkedIn, and social networking; I gave a presentation, titled "Blogging 101", on how to create and write your own blog, and Eve talked about how to use Twitter to best effect for professional networking.

You can download a copy of my presentation (as a PowerPoint presentation or as a PDF ile) by going to the CTA - Blogging 101 page of this blog.

Sunday, February 21, 2010

Five years of About Translation

Last week marked the fifth anniversary of About Translation.

The number of visitors in these five years has kept on growing: from a few thousand visitors in 2005, to a current total well over 90,000 visitors and 150,000 page views.

Now that Blogger permits more than one page per blog, I've added a permanent page devoted to the posts that may be most useful to other translators (for example, the articles on wildcard searches in Word), and an About page, where I moved the information about this blog. I plan to add some additional permanent pages in the future: any suggestion is welcome, of course.

Knowing that you find this blog interesting enough to read it is one of the reasons why I keep trying to improve it. Thank you!

Friday, February 19, 2010

For Colorado translators: Social Media for Translators

The CTA has organized this session on social media, to which I'll participate with a short presentation on blogging.

Monday, February 22, 6-8:30 PM, Social Media for Translators

This session will feature three CTA members to give you hands-on tips for making the most of social media in your business. Experienced blogger and techie Riccardo Schiaffino will talk about blogging and how to customize “off the shelf” blogging tools for your own use, Eve Bodeux will talk about using social networking tools such as LinkedIn and Twitter (and similar sites for your non-US countries) and Corinne McKay will provide information about blogging and podcasting as a marketing tool.
Location: Meeting Room L200, College Hill Library, 3705 West 112th Avenue, Westminster, CO 80031
Cost: $10 for CTA members, $15 for non-members.

Thursday, February 18, 2010

Which (free) MT is best?

Ethan Shen, a Chinese translator, used for years, while studying in high school and college,  a variety of free MT translation engines. A question remained unsolved for him, however: which MT translation system is best?

To finally settle the question, Shen has devised a comparative study, and is looking for volunteers. Shen has set up a web site in which you can paste or input text to translate. The survey site feeds the source text to three diferent free MT systems (Google Translate, Yahoo/Babelfish and Microsoft Bing's). You are then asked to review the resulting translations, rate them, and add your comments.

Shen is looking for 10,000 testers between now and the end of March, for any of the language pairs supported by these machine translations systems.He will then analyze the results, and I believe he plans to publish the results of his research, or write about them.

If you would like to participate, you can do so by following the link to Which Engine Translates Best? March Madness Edition.

As an enticement to participate in the survey, Shen's company will award a new Apple iPad to a participant in the March Madness contest (you can find the details on Shen's survey site).