How to run Trados 2007 with Word 2010

Supposedly, Trados 2007 (the last "classic" version of Trados) does not work with Word 2010: since Office 2010 was released after Trados 2007, Trados does not detect the new version of Office.

SDL, however, provides a workaround. I have tested the fix with Word 2010 on a Windows 7 64-bit Ultimate machine, and it does work, as you can see from this screenshot.

The workaround is neither guaranteed nor supported (as the SDL article makes clear). But since it seems to work, it might extend Trados "classic" usefulness on newer machines.

For detailed instructions, see the following instructions (suggested by SDL's original article: "SDL Trados 2007 Suite toolbar compatibility with Microsoft Office 2010", article # 3359):

To use Trados 2007 toolbar with Microsoft Office 2010, hook up Word 2010 with SDL Trados Translator's Workbench 2007, as follows:

1. Make sure that Trados, MultiTerm and Microsoft Office (Word, Outlook, etc.).
   are not running
2. Find the file Trados8.dotm in the folder C:\Program Files\SDL International\T2007\TT\Templates.
3. Copy Trados8.dotm into the following folder:
• Windows XP: C:\Documents and Settings\[USERNAME]\Application Data\Microsoft\Word\Startup\
• Windows Vista or Windows 7: C:\Users\[USERNAME]\AppData\Roaming\Microsoft\Word\Startup\
• If the folder already contains a Trados8.dotm file, overwrite it
4. Find the file MultiTerm8.dotm in the folder C:\Program Files\SDL\SDL Multiterm\Multiterm8\Templates\.
5. Copy MultiTerm8.dotm into the following folder:
• Windows XP: C:\Documents and Settings\[USERNAME]\Application Data\Microsoft\Word\Startup\
• Windows Vista or Windows 7: C:\Users\[USERNAME]\AppData\Roaming\Microsoft\Word\Startup\
• If the folder already contains a MultiTerm8.dotm file, overwrite it. 

Start Microsoft Word 2010. You should now see, and be able to use, Trados's Workbench or MultiTerm from Microsoft Word 2010.

Update

I've updated this post, adding the above detailed instructions, since the link to SDL's article was not working properly.

Useful suggestions for translation bloggers

Fabio Said, of Fidus Interpres, has written a thoughtful and useful comment to my post about the updated Blogging 101 presentation.

While I'm not sure I agree completely with  his suggestion about the RSS feed (I have set the feed of About Translation to full text, but personally I don't mind those blogs that only show the first lines of the post in their feeds: three or four lines are usually enough to decide whether a post is interesting or not), I plan to incorporate his suggestions in future versions of my presentation.

Thanks, Fabio!

Lionbridge's path to profit

A previous post about Lionbridge's Translation Workspace has just received the following comment from Arnie, which I quote here in full:

Even though I have not worked for Lionbridge for years, they still keep me updated on their exciting Path to Profit. I just received the next instalment and you couldn't have made it up. Last week I received a message (which, incidentally, clearly stated ‘DO NOT REPLY’) in which we are asked to reduce our rates because the climate makes it ever so awkward for Lionbridge to make ends meet. A few days later we are invited to join their Job Posting Pilot Program, which means that for a monthly fee you increase your chances to get work. Of course this program is only open to people who already pay a monthly fee for the use of their pointless Workspace… So they somehow believe it would be to our advantage to a) work with their tool and in their workspace, and pay for this, plus b) pay to be able to get work, and c) work against a reduced rate of our normal rate. Does this sound good? In the meantime, TAUS seems to have quite a few TMs from Lionbridge available, so I wonder if the information translators feed into this magic Workspace is also somehow put to work to line the Lionbridge pockets? I find the whole thing totally ridiculous and a blatant insult to our intelligence.

We also have received this message, which demanded from all Lionbridge's providers a 5% discount on all invoices for all work between November 1 and January 1. The message was then followed by some slight backpedalling (we could disregard the "DO NOT REPLY" label, which supposedly had been added by mistake), and by further messages from some regional offices (one of which indicated that the 5% discount was not mandatory, but that PMs would be instructed to assign jobs by preference to those providers who had acceded to Lionbridge's demands).

My question to Lionbridge's customers: do you realize that your translation provider is actively pursuing a strategy that seems designed to chase away Lionbridge's best translators?

Updated “Blogging 101” presentation and article ready for download

The updated version of my “Blogging 101” presentation, and the pdf file of the “Blogging 101” article from the November/December ATA Chronicle are ready for download: you can either click on the previous links, or click on the Blogging 101 tab above.

If you downloaded the previous version of the presentation, the text is similar, but I updated the links and some of the text.

Since I could not be there, the presentation was given at the 51st ATA Conference by Corinne McKay (thanks, Corinne!).

A marketing kit for translators

When you contact a new prospect or when you are contacted by one, the last thing you want is to forget some important information about your business. To make sure you don't miss it, it is better to have such information ready in advance.

What follows is a brief list of tools I find useful. You may decide for a different set that works better for you; what's important is to have your own marketing tools ready ahead of time.

The Kit

Desktop Folder

Keep together, in the same folder, with a link on your desktop:

Your résumé

In pdf format; probably in two separate versions: a short one (1 page), and a more complete one (no more than 2 or 3 pages).

• Source files for résumé

In MS Word (or whatever you used to write the résumé). Whenever you update the editable version of the résumé, you should also create an updated version of the matching pdf, to always keep them in synch.

Rates sheet

A pdf with your standard rates, including definitions of terms, currency conversion, terms of payment and so on.

This should contain your rates and the definitions of the terms you use that could be misinterpreted. For example, I define what is editing and what is proofreading; I spell out under which conditions I charge a rush rate, and point out that words are counted on the source text normally, but on the target text when the work involves non-editable files or hard copy documents.

• Source version of your rates sheet

Probably as Excel (or other spreadsheet) files. Again, whenever you update your rates, you should create new pdf versions of the rates sheet.

Currency conversion

If you quote in different currencies for customers in different countries, the rates sheet should include your rates in the different currencies - or you should have a separate rates sheet for each currency.

If you provide quotes in different currencies but you base them on your "home" currency, show your exchange rate, and update it as necessary.

A simple quote calculator

You don't need anything fancy, in fact the Google gadget recently offered on Judy and Dagmar Jenner's Blog Translation Times is fine. You need the calculator for providing quick, nonbinding estimates. For drafting your binding quotes you also need a spreadsheet template customized with your rates.

Graphic files

Any graphic files (for example, your logo) that you use in your communications to differentiate your business from your competitors'. If you have a website, include in a subfolder all the graphic files you use. Update as needed.

E-mail and phone

Your value statement

A one-sentence description of what distinguishes you from other translators. For example, ours is "We are a small partnership of experienced Italian and Spanish translators, and we specialize in providing high-quality translation and editing to larger translation companies".

Keep this in a text file and use it as a template for your e-mail and other communications with your prospects and customers.

E-mail

• Template cover message

Keep it short and to the point. You may need different versions for different types of customers.

• A shorter version of your rates, with only a few items.

For example, "Our normal rates are: translation + editing USD 0.15/source word, translation only USD 0.12 / source word, editing USD 0.04 / word, and proofreading USD 38 / hour."

• Signature block

In Outlook (and any other e-mail program you use, including Gmail and other web-mail services) a signature block that contains your e-mail address, phone number, fax (if you still use it), web site and tag line.

Phone communication

• Phone cheat sheet

A file with a bullet list of what you should always remember when talking on the phone with a prospect (or when you communicate with a prospect by e-mail or IM, for that matter).

In the cheat sheet, remind yourself to be especially clear when spelling out your e-mail address, giving a phone number or your surname.

For example, when I leave a voice-mail I deliberately slow down at the point in which I give my phone number, and then repeat it: too many people speed up and mumble exactly when they give you their phone number to call them back. Remember, if you make it hard for your prospects to call you back, they may decide it is too much of a bother to do so.

Also, if you have to talk on the phone speaking a language that is not your native one, write yourself a short reminder of any word you know you often mispronounce (for example, on my monitor I have a post-it to remind me that I should pronounce "might" as "mahit" and not as "meit".)

• Phonetic spelling alphabet

For phone communications, to spell out difficult words I also keep next to my phone a printed copy of the international spelling alphabet (Alpha, Bravo, Charlie, Delta, and so on).

Finally, get in the habit of using your marketing kit always: don't reinvent the wheel every time you contact a prospect or are called by a customer.

ATA Conference in Denver: insider tips from the Colorado Translators Association

If you are going to Denver for the 51st ATA Conference, check out the suggestions offered by the Colorado Translators Association about things to do in Denver, where to eat, where to go shopping, and so on.

The Call

Sometimes, it's about people you never met, but it affects you because you had heard so much about them, and you were looking forward to the chance of meeting them later.

Usually, it's about someone you love, it's the call you always dread when you left home to live abroad.

It's always at night or early in the morning, or at least it always seems so. It's the call that tells you to come home, you mother is worse and won't last much longer. You board the plane hoping to arrive in time; you land, and it was too late. It's the call that tells you your father-in-law has died, and you have to turn and tell your wife, but she already knows.

Three days ago, again, the call woke us in the morning: this time from the rehabilitation center: my father had, suddenly, worsened, and the head nurse had requested an ambulance to take my father to the emergency room.

We arrived as soon as possible, to be told that my father was again struggling for his life. The doctor on duty didn't give us much of a chance, then, but my father survived the night, and the next one. Now he is back in a hospital ward, still conscious, but very weak.

Back to where we were almost three months ago.

Back online

Hiatus. An interruption in the intensity or amount of something; a missing piece (as a gap in a manuscript)

A gap in posting, an interruption in our lives.

When last I wrote here, I didn't say much why I was suspending posting. I was hurrying to Italy to stay close to my father, who had been admitted to the hospital in critical conditions. My father remained in intensive care for over six weeks, followed by another month in intermediate care. He was dismissed from the hospital only yesterday, not to return home, but to go to a rehabilitation center, where he may remain for several months yet, still very weak and by no means out of danger.

We arrived in Genoa in July, with a minimum of summer clothing, never expecting we would stay so long. We are still here, and, although we are planning to return to Denver for a short while, we'll have to come back to Italy for another extended stay, until my father is strong enough to be moved closer to my brother.

Packing in a hurry, we forgot many things, but fortunately we brought a couple of portable computers: an older laptop for me, a newer netbook for Nina. Since my father's house has a decent Internet connection, both of us have been able to translate - although not full-tilt.

Being here is taking an increasing toll on us, both because of the many gloomy reports from the doctors and the few cautiously optimistic ones, and because of our unsettling situation, without a date for our return and a backlog steadily accumulating in Denver.

I had to cancel our planned participation at the ATA Conference; there was a session listed under my name (IC-11, Blogging 101, on Saturday morning), but it will be given by Corinne McKay, who has very kindly accepted to present it in my stead. Corinne, with her engaging style, will certainly do a much better job than I could - I encourage everybody to go and enjoy her lively presentation!

I've kept up working and also teaching my online localization course for Denver University, but something had to give, and it was this blog. I'll now try to resume: I learned a few things about working away from home for months on end, and I'll share them with you. I'll also write about new Italian dictionaries, and about some utilities to help extending the useful life of an underpowered computer.

I plan to tinker with the back-end of this blog: a new and more readable template, branching out to an Italian language blog for posts about Italian translation, and even, if I find a way to load them in Blogger, some Flash tutorials about new tools and techniques.

I hope I won't leave again such a large gap between posts, although I cannot promise it yet: my family emergency might yet prevent me from blogging.

Please stay tuned, and thank you for reading About Translation.

About Translation on hiatus

I'm sorry for not posting anything recently.

It was at first a case of blog fatigue, then, just as I was planning to resume blogging with some new articles, I had to travel to Italy for a family emergency.

I don't know when I'll be able to resume blogging (or working, for that matter) on a regular basis, but at this moment I don't have the heart nor the head for it.

As soon as the situation changes I'll post about it.

Since when is Miss Universe a charitable organization?

Every year, dozens of stunningly beautiful women take part in the Miss Universe Pageant, amid glitter and luster, sponsors and luxury.

But beauty (they tell me) is more than just skin-deep: the Miss Universe Organization must be a charitable one (although it is jointly owned by Donald Trump and NBC).

At least, this is the only explanation I can think of for the message I received yesterday from a translation company: I was asked if I were willing to interpret without pay for a full week:

My company is the official provider for interpreters to the Miss Universe Pageant and as such it is my duty to seek interpreters that would be interested in participating in the event. This year the event will be held in Las Vegas, Nevada on August 23rd. The tentative arrival date in Las Vegas is 8/16/10 and departure date from Las Vegas is 8/24/10, directly after the event. This is strictly a voluntary type assignment in the sense that the Pageant does not provide any type of monetary compensation for services. They only provide transportation […] hotel accommodations, […] per diem […] for meals [..] and […] dry cleaning […]. However […] interpreting at the Pageant is a wonderful and enriching experience. […].

I’m sorry, but while I might consider working pro bono for a worthy case (Amnesty international, for example, or the WWF), I’m not interested in working without pay for a beauty pageant.

If the Miss Universe Organization needs professional services, they should be prepared to pay professional rates. No to Peanuts!