I am currently working with Franco Zearo of Lionbridge on a final draft for an article on translation quality measurement, to be published on Multilingual Computing.
Much of the work is trimming what we have written to a maneageable size. One of the things we had to cut (because it would deserve its own article, or series of articles), is a section on the six phases for setting up a robust quality system:
- Design
- Calibration
- Sampling
- Measurement
- Statistical Analysis
- Process Improvement
If you are interested, there is a bit more about what goes in each of the six phases in a post I just published in
post I just published in
Translation Quality Blog.
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